Account recovery
Secure recovery
Recover access to your community
Enter your email and program code, and we'll send instructions to help you sign back in securely.
Program-specific access
Recovery stays tied to the right program so we can keep access private and secure.
Email confirmation
If an account matches your email and program code, we’ll send recovery instructions securely.
Program code
Required
Recovery requests need your program code so we can send instructions to the right community.
Recovery path
Two steps
We send instructions first. You’ll set a new password in the next step from your email link.
Account recovery
Recover access to your community
Enter your email and program code, and we'll send instructions to help you sign back in securely.
Why we ask for your program code
Accounts are tied to specific communities, so we use your email and program code to send instructions safely.